My Health Shop Marketplace Policies

Your privacy is important to us. This privacy policy explains what information we collect about you, how we use it, and the steps we take to ensure that it is kept secure. We also explain your rights and how to contact us.

Please note, this website may contain links to other websites which are provided for your convenience. We are only responsible for the privacy practices and security of this site. We recommend that you check the privacy and security policies and procedures of every other website that you visit.

PROVIDING YOUR INFORMATION TO US AND USING THIS WEBSITE INDICATES YOUR CONSENT TO US AND THIRD PARTIES COLLECTING AND USING YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE TERMS SET OUT IN THIS POLICY

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

We collect personal information about you from our website, telephone conversations, emails and written communications.  For example, when you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

Email marketing: We  may send you emails about our store, new products and other updates.

Upon collection the personal data will be stored for as long as is reasonably necessary to provide goods and services, including after sales services to you, in accordance with our Terms and Conditions.  Personal information is also used for record keeping purposes, to carry out market research so that we can improve the services we offer and track and analyse activity on our website

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

How do I withdraw my consent?

 

You may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected] or mailing us at: My Health Shop Limited Building 3, City West Business Park Leeds  Gelderd Road England LS12 6LN

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - RIGHT TO ACCESS

You have the right to receive a copy of the personal information that we hold about you.  We may charge a small fee towards the cost of administering any request made. The current fee is £10.00.

SECTION 5 - COOKIES

As with many other website operators, we may use technology called "cookies" on this website.  These are small pieces of information stored by your web browser on your computer hard drive and are used to record how you use or navigate this website on each visit.  Our cookies are used to help us develop our website by recording who has viewed which pages or advertisements, how frequently pages or products are visited and to identify the most popular areas of our site.  These cookies help us to improve your experience of using this website .

Most internet browsers automatically accept cookies, but you can change your browser settings to prevent cookies being stored.  By turning off cookies your visitor experience may be affected.

SECTION 6 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 7 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Payment:

We use Sage Pay to collect/process transaction information, see Sage Pay security policy at http://www.sagepay.com/security_policy

 

 

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected] or by mail at My Health Shop Limited, Building 3, City West Business Park Leeds  Gelderd Road England LS12 6LN

 



© 2016 My Health Shop Ltd. All Rights Reserved. myhealthshop.co.uk is a trading name of My Health Shop Limited. Registered office: Leeds LS12 6LN.Registered in England: company number 9190950