Terms & Conditions

Terms and conditions

BY USING THIS WEBSITE YOU ARE CONFIRMING THAT YOU ACCEPT OUR TERMS AND CONDITIONS SET OUT BELOW. IF YOU DO NOT ACCEPT THE TERMS AND CONDITIONS, YOU MUST LEAVE THIS WEBSITE

About us

This website is owned and provided by My Health Shop Limited, a company incorporated in England and Wales under company number 9190950 whose address is My Health Shop, Building 3, Leeds City West Business Park, Gelderd Rd, Leeds,LS12 6LN. Throughout the site, the terms “we”, “us” and “our” refer to My Health Shop Limited. My Health Shop Limited offers this website, including all information, tools and services available from this site to you, the user(cumulatively referred to as "you" or "your" hereinafter) , conditioned upon your acceptance of all terms, conditions, policies and notices stated here. The trade marks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of the Website Owner, suppliers, manufacturers and partners of the owner. Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission of the Website Owner.

If you need any information or have a complaint about this website or any of our services please contact us by one of the following methods:

Telephone

Customer Services: 0800 047 5301

Email - [email protected]

Mail (registered office)

My Health Shop
Building 3, Leeds City West Business Park
Gelderd Rd, Leeds
LS12 6LN

Privacy.

Your privacy and that of each person whose information you provide to us is important to us. Please see our Privacy Policy for details of what information we collect and how we will use and/ or protect it.

 

Additional terms.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”, "Terms and Conditions"), including those additional terms and conditions and policies referenced herein. These Terms and Conditions apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.

Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms and Conditions you represent that you are at least the age of majority in the UK and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. Internet transmissions are never completely private or secure and there is a risk, therefore, that any message or information you send to us from this website may be intercepted and potentially read by others. We will have no liability in respect of any transmissions you send to us and you do so entirely at your own risk.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any content on the website through which the service is provided, without express written permission by us. You agree not to use this website or any of the materials on it or provided to you through it for; any unlawful purpose or contravention of applicable laws, any purpose that may give a false or misleading impression of us, our services or employees.  You agree not to use, transmit or upload any offensive, obscene or unlawful material that may cause offence, distress or infringe the rights of any other person.  You agree not to do anything that may disrupt this website or our services, establish any links to this website from any other website without our prior written consent.  You agree not to encourage or allow others to do any of the above. IF YOU DO NOT COMPLY WITH THE ABOVE, WE WILL PURSUE A CLAIM AGAINST YOU FOR ANY LOSSES AND COSTS (INCLUDING LEGAL COSTS) WE MAY SUFFER AS A RESULT OF YOUR ACTIONS.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. We reserve the right to modify, suspend or withdraw the whole or any part of the website or any of its content at any time without notice and without incurring any liability.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Medical, commercial and legal practice changes frequently and the content on this website, in of any newsletters and in other items offering guidance have been prepared for general interest only and are not a substitute for specific medical, legal or other professional advice and should not be read or used as such. For accurate up-to-date information you should contact us and/or your GP directly. If you find an error or omission at this site, please let us know. You should read all product packaging prior to using it. Please contact your doctor or medical advisor if you are unsure about whether you should use a product or how you should use it.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

The 'Lowest Prices Guaranteed' only applies to products within the 'offers' category and applies to products that have been compared to the same products from our main competitors. The prices have been compared to 'boots.com' (our competitors). This excludes any other offers or promotions they may have in addition to the price of the product e.g. 'buy one get one half price'. There is no guarantee that the product cannot be purchased elsewhere cheaper, as prices vary daily from competitors. Any product not listed in the 'offers' category is excluded from 'Lowest Prices Guaranteed' promotion. For a shop to be eligable for the 'Lowest Prices Guaranteed' you must have bought at least 2 products from the 'offer' category and 8 products from any other category. The prices are updated by 12pm each day. If you perform a check prior to 12pm, prices may not have been updated in the 'offers' category. In exceptional circumstances prices may be updated after 12pm.In this scenario prices compared will be prices of the previous day.   If a check shows that we are not cheaper then 'our competitors'(listed above) then the customer is eligible for a voucher for the difference in the price of only the product(s) affected from their next shop with myhealthshop.co.uk. If a customer purchases a product and then claims a voucher using this promotion, and then returns any one of the items the voucher will be invalid. We may withold or refuse vouchers and/or withdraw or suspend the'Lowest Prices Guaranteed'(or any part of it) at any time without notice where we suspect fraud,or where vouchers have been incorrectly calcuated. We can change these terms and conditions at any time without notice. Any changes will be posted on this page. We may withdraw or suspend 'Lowest Prices Guaranteed'(or any part of it) at any time without notice.

Terms and Conditions for Prize Draws run via Twitter

  • Entry to My Health Shop's prize draw run via Twitter (the “Prize Draw”) is open to UK residents aged 18 and over, except employees of My Health Shop Ltd or any related companies, their families, agents or anyone professionally connected with the Prize Draw.
  • No purchase is necessary to enter the Prize Draw.
  • To enter the Prize Draw, you must click to enter on the @myhealthshopUK lead generation card by the relevant closing date and time; 31st December Midnight
  • There is a limit of one entry per person. Multiple entries or entries that are delivered late, incomplete, damaged or otherwise not in accordance with these terms and conditions will not be accepted. Entries made through agents, third parties, organised groups or any entry duplication method will not be accepted.
  • The prize(s) will be set out in the relevant promotional Tweet; £100 only.
  • The winner(s) will be selected at random within 7 days of the closing date and notified by direct message if they already follow @myhealthshopUK. If the winner(s) do not follow @myhealthshopUK, My Health Shop will send email the winner(s) advising that they have won and asking the winner(s) to follow @myhealthshopUK.
  • Unless otherwise stated, the winner(s) must claim their prize(s) within 14 days of notification. If they do not do so, then My Health Shop reserves the right to offer the prize to an alternative winner selected in accordance with these terms and conditions.
  • Any decision of My Health Shop as to eligibility to take part in the Prize Draw or the result of the Prize Draw will be final and no correspondence will be entered into. My Health Shop accepts no responsibility for entries that are incomplete, delayed, lost, damaged or illegible whether due to failure or non-availability of www.twitter.com or any other reason.
  • There is no alternative to the prize(s) offered in the Tweet.
  • Images used are for visual purposes only. My Health Shop reserves the right (but is not obliged) to substitute an alternative to any of the prizes of equal or greater value should circumstances make this necessary.
  • My Health Shop reserves the right to delay, postpone or cancel the Prize Draw.
  • Entry implies acceptance of these terms and conditions and Twitter’s terms of service.
  • The winner(s) may be required to participate in non-paid publicity or advertising relating to the Prize Draw, which may include having their photograph taken for promotional and press purposes.
  • A list of winners’  first names and counties will be available on request within 28 days after the winners’ have claimed the prize(s) by sending an email to [email protected]
  • By entering the Prize Draw, all entrants agree that their personal data will be used by My Health Shop for the purpose of administering this Prize Draw and distributing additional promotional offers via email.
  • The Prize Draw and these terms and conditions are subject to English law. Any disputes must be referred to the English Courts.

Promoter: My Health Shop Ltd, 3 City West Business Park, Leeds, LS12 6LN

 

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms and Conditions.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. See our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall My Health Shop Limited, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

We make no representations that any or all of the content of this website may be lawfully viewed or used outside of Great Britain and, unless otherwise specifically stated, the content and this website is directed solely at users who access this website from Great Britain. IF YOU ACCESS THE WEBSITE FROM OUTSIDE GREAT BRITAIN, YOU DO SO AT YOUR OWN RISK AND ARE RESPONSIBLE FOR COMPLIANCE WITH THE LAWS OF YOUR JURISDICTION.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless My Health Shop Limited and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditons, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - Warranties

The website owner makes no warranties, guarantees  or statements (express or implied) regarding the website, information contained within the website, your personal information or any material transmitted across our system.

SECTION 19 - Registration

Users of this website may be required to register in order to use its functions.  We are under no obligation to accept requests for registration and we reserve the right to suspend or remove access at any time if your use is believed to prejudice other users or us.  By registering you are confirming the information you provide is accurate and complete and you agree to update these details if they change.  Any information you provide during registration will be kept secure and processed in accordance with our Privacy Policy.  During registration you will be allocated usernames and passwords and you are responsible for ensuring they are not used by any other person.

SECTION 20 - Residency

We only accept orders from the United Kingdom and will only despatch products to addresses in the United Kingdom.

SECTION 21 - GOVERNING LAW

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales and each of us hereby submits to the non-exclusive jurisdiction of the English and Welsh Courts.

 

SECTION 22 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 23 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us:

Email - [email protected]



© 2016 My Health Shop Ltd. All Rights Reserved. myhealthshop.co.uk is a trading name of My Health Shop Limited. Registered office: Leeds LS12 6LN.Registered in England: company number 9190950